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Welcome to HoloFlexstyl. This User Agreement ("Agreement") governs your access and use of our online shop services (“Services”) provided by HoloFlexstyl. By accessing or using our Services, you agree to be bound by all terms and conditions set forth in this Agreement. Please read it carefully. This document also incorporates information concerning shipping, payment, returns, and our comprehensive privacy and cookie policies, which are designed in accordance with the applicable European data protection and privacy laws, including GDPR and any similar provisions that may apply.
"User," "you," and "your" refer to any person accessing or using our website and services. "Products" refers to the goods available for purchase on our website. "Shipping Fee" indicates the cost associated with the physical delivery of the ordered items. "Privacy Policy" describes our commitment to protecting and processing your personal data in accordance with applicable laws.
For the purposes of this Agreement, terms such as "Agreement", "Terms", and "Policies" are used interchangeably.
When using our Services, you agree to:
You are solely responsible for maintaining the confidentiality of your password and account information, and for any and all activities that occur under your account.
We take your privacy very seriously. Our collection, use, and disclosure of personal information is governed by applicable European privacy laws, including the GDPR. We collect your personal data – such as your name, address, email, and payment details – solely for the purpose of processing orders, coordinating shipping, and for service improvement.
Your personal data is stored securely and retained for no longer than is necessary to fulfill the purposes for which it was collected, or as required by law. We implement industry-standard security measures and regularly audit our systems to maintain data integrity and confidentiality.
You have the right to request access to your stored data and to seek corrections, deletions, or restrictions on the processing of your personal information. Requests of this nature may be submitted via our customer service portal. We will respond to such requests within a legally mandated time frame. If you wish to request the deletion of your data, please note that certain information may need to be retained in accordance with legal obligations, including taxation and record-keeping requirements.
Our Privacy Policy further details the steps we take to protect your data, your rights regarding your personal information, and the means by which you can contest or alter any data we hold. We ensure that any transfer of personal data outside the European Economic Area is processed in accordance with stringent data protection standards.
We offer a range of shipping options using popular European postal and courier services, such as national postal services, express couriers, and logistics companies. The standard shipping fee is set at a minimum of €5.00 and may vary depending on the weight, dimensions, and destination of your order. Expedited and express shipping options are available for an additional cost, starting from €10.00. At the time of checkout, you will be presented with all applicable shipping fees based on your delivery address.
Once your order is processed, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment online. Please ensure that the shipping address provided is correct to avoid delays or delivery issues. In the event that the courier is unable to deliver your package due to an incorrect address, additional fees may apply to redirect or reship your order.
Payments for orders on HoloFlexstyl can be made through a variety of secure methods, including credit or debit cards, online payment platforms, and bank transfers. All payments are processed through third-party payment gateways that adhere to strict data protection protocols.
Before completion of any transaction, you will be required to review your order details and confirm the total amount, including any taxes, fees, or shipping charges. Once you submit your payment information, the transaction is subject to verification and confirmation by our payment processors. Any fraudulent activity or mismatched payment details may result in the cancellation of your order.
If your payment is not accepted due to issues with the payment method provided, we will notify you promptly to arrange an alternate method of payment or to address the issue. All transactions are encrypted and processed in a secure environment to protect your sensitive financial information.
Our return policy is designed to be fully compliant with European consumer protection laws. You have the right to return any eligible product purchased from HoloFlexstyl within 14 calendar days from the date on which you received the item. To be eligible for a return:
Once we receive and inspect the returned item, you will be notified about the approval or rejection of your refund. If approved, any refund will be processed and a credit will automatically be applied to your original method of payment within a stipulated period, typically 14 to 30 calendar days.
Please note that you are responsible for paying any return shipping costs unless the product is defective or the returns are a result of our error. In such cases, we will provide you with a pre-paid return label. Cancellation of orders may also be permitted prior to the shipping process; please contact our customer services for further details regarding cancellations.
All content, trademarks, logos, and product images featured on HoloFlexstyl are the property of the company or its licensors and are protected by international intellectual property laws. Unauthorized reproduction, distribution, or commercial exploitation is strictly prohibited. You agree not to remove or alter any proprietary notices or labels on any content provided on our website.
Under no circumstances shall HoloFlexstyl be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your access or use of our Services. This includes any issues attributable to server downtime, transmission delays, or errors in communications. Your use of our website and services is at your own risk and is provided on an "as is" and "as available" basis.
We are not liable for any discrepancies in shipping such as delivery delays, misrouting, or package loss provided that we have followed established shipping procedures with recognized courier services.
This Agreement may be updated or modified from time to time. We will notify you of any significant changes through postings on our website or other appropriate methods. The most recent version of this Agreement will always govern your use of our Services. You are advised to review this Agreement periodically to ensure that you are aware of the most current terms.
The interpretation and enforcement of this Agreement shall be governed by the laws applicable in Europe, and any disputes arising from these terms shall be subject exclusively to the jurisdiction of the competent courts within that region.
We commit to holding your personal data in a secure environment with robust security measures in place, including encryption, secure servers, and continuous monitoring systems. Personal data will be retained only as long as necessary to meet the purposes described in our Privacy Policy or as required by law. After the retention period, your data will be securely deleted or anonymized to ensure that it cannot be associated with you.
In addition, we provide you with the ability to request corrections, updates, or deletion of your personal data at any point during its retention period. We ensure that any such requests are managed in a prompt, secure, and legally compliant manner.
This User Agreement constitutes the entire agreement between you and HoloFlexstyl regarding your use of our Services and supersedes any prior understandings, agreements, or representations, either written or oral, regarding the same. If any provision of this Agreement is found to be unenforceable or invalid under any applicable law, such provision shall be wholly severed, and the remainder of the Agreement shall remain in full force and effect.
If you have any concerns or require further clarification regarding any part of this Agreement, please review our comprehensive help sections on our website or contact our support team via our secured communication channels as provided in the user account area.
Effective as of 2025-06-02, this Agreement and its integrated policies are deemed to be accepted by every user upon accessing and using the Services. Continued use of our website constitutes your continued acceptance of these terms.
